Adding an advanced service request
You want to submit a new service request to the back-office, because you came across a reportable issue. You also have internet connection.
Procedure
1. Select the Service Requests module on the app.
2. Tap the Advanced service request button.
3. A detailed form opens, where you can enter all relevant details:
4. At the end of the form, you can take and upload a photo or video, select an image from the photo library, or browse for relevant information that can enhance the information in the request.
5. Click Submit.
Your detailed service request is sent to the back-office.