Communication logs are records of communication regarding an item that is added to Essentials Edition . These records are added manually in the respective TSIs and they can include all types of communication such as emails, faxes, reports, transcriptions of phone calls etc.

You can upload documents as reference or even include a link to a URL, which will always open in a separate browser window.

Communication logs can be added for many types of elements in Essentials Edition , for example orders (all order types), properties, visitors, budgets, invoices and so on.