Service Desk:
is used by front-office employees to register and allocate service requests, complaints, faults and requisitions from FM customers.

All requests and requisitions that are registered in the Service Desk TSI are processed and monitored in the Work Orders TSI.

Planned Maintenance : deals with maintenance of assets.

The maintenance orders that are added in Planned Maintenance can be processed and monitored in Work Orders .

Technical assets : enables you to register and retrieve data on your company's assets, such as installations, systems, furniture and other assets.

Any incidents or problems recorded in Service Management can be linked to configuration items in Technical assets .