Technical Facility Management : Work orders : Work Orders - Field descriptions
Work Orders - Field descriptions
Order fields
The following table shows the main fields involved in your order administration.
Field
Description
General
User-defined type
Displays the user-defined version of the Orders business object.
Status
Displays the order's status, as selected on the action panel. All order types have predefined statuses and status transitions that can be used to indicate in which phase a particular task is.
Status transitions are user-definable and can be configured to suit your specific situation.
Special symbols denoting the current order status may have been assigned to the order descriptions in the elements list.
For example:
Number
Displays the automatically generated order number.
Standard order
Select the standard order that you want to apply to your order. The standard orders displayed in the list depend on the order group selected at the Components level.
Skip this field, if you do not want to apply a standard order.
If you add a suborder to an order that is based on a standard order, all standard orders of the order group that have been completed for the main order are displayed.
Order group
Select an order group to which an order belongs.
* Select a priority from the list to specify the term within which an order must be carried out. For more information on Priority, refer to Supporting data > Maintaining priorities.
Budget
The budget to which the order costs are booked. The field can only be completed if the Budgets TSI is available in your configuration.
Effort
It displays the number of hours needed to complete the order. Any changes to the tradesperson or the Start date-time will lead to recalculating the End date-time.
Assigned by
The person for whom an order is completed (and who is charged for it). An option can be chosen from a pick list including all addresses of this type in the Addresses TSI.
Trade
Select a specific trade from the list, to link to the order.
To be approved by
The person who must authorize the order. For this field a pick list is available, containing people from the Personnel TSI.
All suborders completed
This read only field indicates, if all suborders under an Order are completed / canceled.
The field is set to No by default. However, if all suborders are set to administratively completed or canceled status, this field is automatically set to Yes on the main order.
Internal coordinator
Select a person from the list. The person in the organization responsible for completion of the order can be selected in this field.
External coordinator
An external person responsible for coordinating the task can be selected in this field.
External tradesperson
Select a person from the list. If an order is completed by an external company, the company responsible can be specified in this field. Use the available filter options to retrieve the right External tradesperson.
Internal tradesperson
Specify the employee responsible for carrying out the order.
Cost center
Select a cost center for the order from the list.
Created by
Enter the name of the person entering the order, if this person is logged on to the system under a valid user name.
Requestor
Select a requestor from the list. The requestor is the person reporting the order.
External requestor
Select an external requestor. The dialog box enables you to select an external requestor or to add people to the list of external requestors.
Property
From the list, select a property where the order must be carried out. Use the filter options for a targeted search.
Date accepted
Specifies the date on which an order is given the Order accepted system status.
Technically completed on
The date on which an order is given the Order technically complete system status.
Administratively completed on
The date on which an order is given the Order administratively complete system status.
Date-time coloring
Contains the date-time (in the time zone of the property) that is used to color the order when order coloring is turned on.
By default, this field will obtain the value of the Requested completion date (on save). However, the user can manually modify it, if required.
* For more information on coloring the orders, refer to Supporting data > Priority Order Coloring.
Reported on
Displays the date and time when the order was added.
Requested completion date-time (property)
The date and time when the order completion is due. This time represents the time zone of the property.
Original reporting date-time
Enables you to specify a date-time that should be considered as the date-time at which the order was entered.
When entered, this date-time is used to:
calculate the Requested completion date-time of the order
* If the above calculations are based upon the (planned) Start date-time, they are not affected by the Original reporting date-time and this field is therefore made read-only. If no Original reporting date-time is specified, the Reported on date-time will be used in the above calculations.