Connector
The Planon Workplace Insights connector configures the sensoring system API or Platform app in Planon.
Connectors can be made available for different types of sensoring systems.
If the sensoring system publish the Planon (REST) API, a 'Planon managed connector' must be added manually.
If a Planon Workplace Insights Platform app is used, a 'custom managed connector' is required. (Most of the Planon Workplace Insights Platform apps will add this connector type automatically).
Connector statuses
A connector has different statuses that indicate whether it is available. These statuses must be set manually.
The following list is an overview of the available connector statuses:
Status | Description |
|---|---|
Active | In this status, the data engine system connects to the sensoring system. |
Inactive | In this status, the data engine does not connect to the sensoring system. This is the default status (manually set). |
Immeasurable | This status is assigned if the connector has a connection problem (system set).  If a connection with the API fails, the Connector will retry polling twice. If this still fails, the status is set to immeasurable. This rules out unrelated temporary disturbances such as internet connection issues.When this happens, the administrators (email list) are notified about this issue. |